Mobile Auto Glass — We Come to You
Call Us: (916) 232-6389

Privacy Policy

Last updated: February 1, 2025

Very Smooth Auto Glass ("we," "us," or "our") operates the website verysmoothautoglass.com and provides mobile auto glass repair and replacement services throughout the Greater Sacramento Area. This Privacy Policy explains how we collect, use, and protect your personal information.

Information We Collect

We collect information you voluntarily provide when you:

  • Submit a quote request through our website contact form
  • Call, text, or email us
  • Schedule an auto glass service appointment
  • Leave a review or testimonial

This information may include:

  • Contact information: Name, phone number, email address
  • Vehicle information: Year, make, model, VIN (when needed for glass ordering)
  • Service details: Type of glass damage, photos of damage, location for mobile service
  • Insurance information: Insurance provider, policy number, claim number (when filing insurance claims on your behalf)
  • Payment information: Payment is processed securely through our payment provider and we do not store credit card numbers

How We Use Your Information

We use the information we collect to:

  • Provide auto glass repair and replacement quotes
  • Schedule and perform mobile auto glass services
  • File insurance claims on your behalf
  • Communicate with you about your service appointment
  • Send appointment reminders and follow-up communications
  • Process warranty claims
  • Improve our website and services

Cookies and Analytics

Our website uses cookies and similar technologies to improve your browsing experience. These may include:

  • Essential cookies: Required for the website to function properly
  • Analytics cookies: Help us understand how visitors use our website (e.g., Google Analytics)
  • Advertising cookies: Used to measure the effectiveness of our advertising campaigns (e.g., Google Ads, Yelp)

You can control cookie settings through your browser preferences. Disabling cookies may affect some website functionality.

Third-Party Services

We use the following third-party services to operate our business:

  • GoHighLevel (CRM): To manage customer communications, appointments, and follow-ups
  • Google Analytics: To analyze website traffic and improve our online presence
  • Google Ads: To deliver relevant advertisements to potential customers
  • Yelp: For business listing and customer reviews
  • Insurance providers: To process claims on your behalf (only with your authorization)

These third-party services have their own privacy policies governing how they handle your data. We only share information with these services as necessary to provide our services to you.

Data Retention

We retain your personal information for as long as necessary to provide our services, fulfill warranty obligations, and comply with legal requirements. Service records are kept to support our lifetime warranty program. You may request deletion of your personal information at any time by contacting us.

California Privacy Rights (CCPA)

If you are a California resident, you have the right to:

  • Know what personal information we collect about you and how it is used
  • Request deletion of your personal information
  • Opt out of the sale of your personal information (we do not sell personal information)
  • Non-discrimination for exercising your privacy rights

To exercise any of these rights, contact us using the information below. We will respond to verified requests within 45 days.

Data Security

We implement reasonable security measures to protect your personal information from unauthorized access, alteration, or disclosure. However, no method of electronic transmission or storage is 100% secure, and we cannot guarantee absolute security.

Children's Privacy

Our website and services are not directed to individuals under 16 years of age. We do not knowingly collect personal information from children.

Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Last updated" date. Continued use of our website after changes constitutes acceptance of the updated policy.

Contact Us

If you have questions about this Privacy Policy or want to exercise your privacy rights, contact us:

Third parties we share information with

We share personal information with the following service providers, each of which is contractually limited to using the information to deliver their service to us:

  • Google Analytics 4 (Google LLC) — website traffic and behavior measurement. Operates in Consent Mode v2 on this site and does not load until you opt in. Google Privacy Policy.
  • Google Ads (Google LLC) — conversion measurement and audience remarketing. Loaded only after consent. Google Privacy Policy.
  • Microsoft Clarity (Microsoft Corporation) — session recording and heatmap analytics to improve site usability. Loaded only after consent. Microsoft Privacy Statement.
  • GoHighLevel / HighLevel, Inc. — customer relationship management and form submission handling. Receives information you submit through forms on this site. HighLevel Privacy Policy.
  • Call tracking provider — phone numbers on this site may be tracking numbers that record call metadata (caller number, duration; call recording may be enabled). Calls are used for service quality and marketing attribution.

We do not sell your personal information for money. Some sharing with advertising partners may qualify as “sharing” under CPRA; you can opt out below.

Cookies and consent

This site uses a consent banner to obtain your permission before any analytics, advertising, or session replay tools load. Until you click “Accept,” Google Consent Mode v2 blocks those tools from storing identifiers on your device. If your browser sends a Global Privacy Control (GPC) signal, we honor it automatically — no banner is shown and no tracking loads.

You can change your choice at any time by opening the cookie preferences:

Your rights under California law (CCPA / CPRA)

If you are a California resident, you have the following rights with respect to your personal information:

  • Right to know what personal information we collect, use, disclose, and share.
  • Right to delete personal information we have collected from you, subject to certain exceptions.
  • Right to correct inaccurate personal information we maintain about you.
  • Right to opt out of the sale or sharing of your personal information.
  • Right to limit the use and disclosure of sensitive personal information.
  • Right to non-discrimination for exercising any of the rights above.

To exercise any of these rights, email us at sales.verysmoothglass@gmail.com or call (916) 232-6389. We may need to verify your identity before responding. We will respond within the 45-day window required by law.

Do Not Sell or Share My Personal Information

California residents can opt out of the sharing of personal information for cross-context behavioral advertising purposes. To opt out, click “Reject” in the cookie banner, enable Global Privacy Control in your browser, or email sales.verysmoothglass@gmail.com.

Last updated: 2026-05-01. Very Smooth Auto Glass may update this policy from time to time.